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Our business is built around CUSTOMER SATISFACTION!

Limited Warranty

(01/01/2002)

 DESCRIPTION OF WARRANTY:

Kitco, Inc. (KI), warrants any running board that the fiberglass structure of these parts will be free from defects in material and workmanship during normal use and when installed in a proper manner.

This warranty shall be in effect for a period of 36 months or 36,000 miles; whichever comes first, from the date of the original retail purchase.

 EXCLUSIONS FROM WARRANTY:

1.  If the KI fiberglass parts are not properly installed; and/or,

2.  If the KI fiberglass parts have been removed and reinstalled; and/or,

3.  If any defect, malfunction or damage is caused by accident, normal wear (i.e., rock chips, etc.), installation, installation of accessories, alterations, unreasonable use, off road use, vandalism, abuse, acts of God or application of abrasive or strong chemical cleaners.

 KITCO'S OBLIGATION UNDER LIMITED WARRANTY:

If during the applicable warranty period, the KI fiberglass component is found by the KI to be defective due to materials of workmanship, KI shall have the option to repair or replace the original part without charge. KI will pay up to a maximum of $80.00 per side, i.e., driver's or passenger, for repair (which includes paint, repairs, installation and/or labor) of running boards in the first 12 months/ 12,000 miles, whichever comes first, only. After12 months/12,000 miles, whichever comes first, replacement of unfinished running board only.

This warranty gives specific legal rights, and you may also have other rights, which vary from state to state.

 PURCHASER'S OBLIGATION:

Prior approval must be obtained and Warranty Number issued for all claims. Warranty authorization number must appear on all claims submit. NOT FOLLOWING THESE PROCEDURES WILL DISQUALIFY ANY AND ALL CLAIMS.

KI will not be bound by any promises, representation or warranties made by ant dealer, retailer or other person that is not contained in this warranty.

Prior to initial contact with KI, policy requires our customers to have available the following information from the dealer/claimant (if needed:  Dealer name, address phone number and contacting party; the model, year, mileage, serial number and color of the unit; the type and cause of the problem.  It may also be required to send photographs of defective area to KI for inspection.

It is KI'S desire to handle all warranty problems efficiently.  Please follow our warranty procedures to assure prompt handling. KI closely monitors our warranty repairs in order to determine if we have a manufacturer's defect.  Should it become apparent that we have a consistent warranty problem, actions will be taken to correct any manufacturer's defect used in our product immediately.  Please be sure  authorization numbers are on replacement orders before submitting.